General answers for wholesale and custom frame projects. If your question is not covered here, include it with your enquiry.
How do I identify the colour I want?
Please refer to the product images and any available colour options for this model. If you have a specific colour in mind, you can share a reference image or colour code with our team. We will confirm whether the requested colour is available for the selected frame.
What should I include in a wholesale enquiry?
Please include the product reference (the page link, product name or a reference image), estimated order quantity, preferred colours, target market, and any customization requirements. Providing these details helps us understand your project and prepare a more relevant response.
Can I request changes to this frame?
Customization may be possible depending on the model, material, construction, and requested changes. Please describe the modifications you need, and our team can review their feasibility before you proceed.
What eyewear frame materials are available?
JYC Eyewear's product categories include acetate, metal, titanium alloy, TR90, PC, and other frame types. Available materials vary by model. Please check the product specifications or contact us to confirm the material used for a particular frame.
Can I order this model in different colours?
Colour availability depends on the selected model and material. If you require multiple colours for a wholesale order, please specify your preferred options and quantities so we can confirm availability and production requirements.
What is the minimum order quantity (MOQ)?
MOQ may vary depending on the model, material, colour selection, and customization requirements. Please share your intended order quantity and project details so we can confirm the applicable MOQ for your enquiry.
Can I request a sample before placing a bulk order?
Please contact us to check sample availability for your selected model. Sample costs, shipping charges, and any applicable conditions will be confirmed according to the product and your requirements.
Can you add my brand logo to the frames?
Branding options may be available depending on the frame material, design, and construction. Please share your preferred logo placement and branding method so we can assess the available options for your selected model.
Can I customize the packaging with my own brand?
Private-label packaging may be discussed as part of your project. Please specify your packaging preferences, branding requirements, and estimated order quantity so we can confirm feasibility and applicable conditions.
Can you develop eyewear frames based on my own design?
JYC Eyewear welcomes enquiries about custom eyewear development. You can share design drawings, reference images, technical specifications, or an existing sample. Our team can review the requirements and discuss the feasibility, development process, and next steps.
Can I purchase existing frame styles without customization?
You can enquire about existing styles for wholesale purchasing without requesting a new design. Please share the product reference (the page link, product name or a reference image) and your estimated quantity so we can confirm the applicable purchasing conditions.
Where can I find the frame dimensions?
Please check the technical specifications for the selected product. Where available, dimensions may include lens width, bridge width, temple length, and overall frame width. If a measurement is not listed, contact us to confirm the relevant specifications.
Can these frames be fitted with prescription lenses?
Lens compatibility depends on the frame design, dimensions, construction, and intended use. Please have your optical professional verify suitability for your prescription lenses and confirm any specific fitting requirements before ordering.
Do you supply frames with lenses, or frames only?
Please specify whether your project requires frames only or complete eyewear with lenses. The available supply arrangement depends on the product and project requirements, so please confirm the scope with our team before placing an order.
Can I combine different models or colours in one order?
Mixed-model or mixed-colour orders may be possible, depending on the products selected and the applicable order conditions. Please provide a breakdown of your preferred models, colours, and quantities so we can review your request.
How is the price of a wholesale order determined?
Pricing depends on factors such as the selected model, order quantity, material, customization requirements, and packaging specifications. Share your requirements with us to request a quotation for your project.
How long does production take?
Production lead time depends on the selected model, order quantity, material availability, customization scope, and production arrangements. We will confirm the applicable schedule after reviewing your specific requirements.
What quality checks are carried out on the frames?
Quality requirements and inspection arrangements should be confirmed for the selected product and order. If your business requires particular inspection criteria, tolerances, or quality documentation, please include them in your enquiry for review.
Can you provide compliance documents or test reports?
Available compliance documents and test reports depend on the specific product, material, applicable standard, and destination market. Please identify the documents or standards required for your project so we can confirm what is available for the relevant product.
Do you ship to international markets?
Please provide your destination country, estimated order quantity, and preferred shipping requirements. Available shipping arrangements, costs, and estimated transit times can then be reviewed for your order.
